Terms of Service

Acceptance of Terms

These Terms of Service ("Terms") are a contract between you and Ascend Leads, LLC, Philadelphia, PA, which operates RedSquare ("RedSquare", "we", "us"). By accessing or using RedSquare, you agree to be bound by these Terms. If you do not agree, do not use the Services.

Accounts and Eligibility

• You must be at least 18 years old and capable of forming a binding contract.
• You are responsible for maintaining the confidentiality of your account credentials.
• You are responsible for all activity under your account.

Platform Use

• Advertisers may upload content and schedule broadcasts on available screens.
• Screen owners may list screens, set availability and pricing, and receive payouts.
• We may suspend or terminate accounts for violations of these Terms or applicable law.

Payments, Fees, and Refunds

Payments are processed by Stripe or PayPal and go to the screen owner directly; RedSquare keeps a 20% platform fee from the screen time and passes payment processing through at cost. Either side can call a booking off until the ad first plays: the advertiser is refunded in full, including payment processing. After the first play, a booking is not cancellable, but every play that did not run is refunded automatically, pro-rata, from the screen owner's share. A screen owner may also release the remaining hours of a booking that has started, which refunds those hours the same way.

While we grow the network, every booking is free and no payment is taken: nothing is charged to advertisers and nothing is paid out to screen owners. That free period has one purpose: to grow the network and test the whole system with real venues and advertisers before any booking is paid. The payment terms above apply once paid ad time opens: later, once we're confident everything works, payment processing included, and never with less than 30 days' notice. We'll tell you by email at least 30 days before paid ad time opens (or in the app, if you've turned off product emails), and you'll never be charged unless you book and pay for ad time yourself.

Content Standards

• No illegal, infringing, hateful, harassing, or pornographic content.
• No content that violates third-party rights, including IP and privacy rights.
• No malware, spam, or deceptive practices.
• We may review, moderate, or remove content that violates these standards.

Screen Owner Obligations

• Keep your screen's availability accurate: pause it, or mark the days and hours it is closed, whenever it will not be showing RedSquare.
• Comply with local regulations and venue rules for public display.
• Display booked content as scheduled unless force majeure or safety concerns apply.

Screen Availability and Delivery

RedSquare is a marketplace that connects advertisers with independently owned screens. RedSquare does not own, operate or control any screen, and does not guarantee that a booked ad will play. Each screen owner decides whether and when their screen is available, and is responsible for keeping that availability accurate. A screen may be switched off, disconnected, or showing other content, such as a TV channel or a streaming app, at a booked time. Plays are counted from the screen's own record of what it played. An advertiser pays only for plays that ran: every play that did not run is refunded automatically, as described under Payments, and the screen owner earns nothing for it.

Intellectual Property

Except for user content, all materials are owned by RedSquare or its licensors and protected by intellectual property laws. You may not copy, modify, or create derivative works without permission.

Disclaimers and Limitation of Liability

The Services are provided "as is" without warranties of any kind. To the fullest extent permitted by law, RedSquare disclaims all implied warranties, and is not liable for indirect, incidental, or consequential damages. Our aggregate liability is limited to the amounts you paid to us in the 12 months preceding the claim.

Indemnification

You agree to defend, indemnify, and hold harmless RedSquare and its affiliates from any claims arising from your use of the Services or violation of these Terms.

Termination

We may suspend or terminate your access at any time for any reason. You may stop using the Services at any time. Some provisions survive termination (e.g., IP, disclaimers, limitations, indemnity).

Governing Law

These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict of law rules. Any dispute arising from these Terms or the Services will be resolved in the state or federal courts located in Philadelphia County, Pennsylvania.

Contact

Questions about these Terms? RedSquare: hello@redsquare.app • Ascend Leads, LLC: charles@ascendleadsllc.com • Phone: (215) 372-5797 • Philadelphia, PA

See also our Privacy Policy, Refund Policy and Cookie Policy.